Shipping & Returns
Shipping Information
We’re happy to offer FREE Standard Shipping on all qualifying U.S. orders $99+
Shipping Methods
Economy Shipping – $9.95
Estimated delivery within 5–8 business days
USPS Priority Mail Express
Rate calculated at checkout
Estimated delivery within 1–2 business days
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a confirmation email with tracking details.
Please Note
-
Delivery times are estimates and may vary due to location or carrier delays
-
SNXVII currently ships within the U.S. and Canada only
Return Policy
To request a return, please email team@snxvii.com within 14 days of receiving your order. Once approved, items must be returned within 14 business days from the delivery date.
SNXVII does not provide prepaid return labels unless an item was sent incorrectly, damaged, or defective.
We recommend using a trackable shipping method. SNXVII is not responsible for lost or stolen return packages.
Defective or Incorrect Items
-
Defective items must be reported within 7 days of delivery
-
Incorrect items must be reported within 24 hours of delivery
Please include clear photos in your email. Once the item is returned and inspected:
-
A replacement will be sent (if available), or
-
A full refund will be issued if a replacement is unavailable
Important Notes on Apparel
Color
Some garments may experience color variation or fading over time. Always follow care instructions. SNXVII is not responsible for color fading, bleeding, or transfer.
Sizing
Fit may vary by style. Please review our Size Chart carefully before purchasing. Customers are responsible for selecting the correct size.
Quality
Each SNXVII piece is inspected before shipping. We stand behind the craftsmanship of our products.
Refunds
Refunds will only be approved if all conditions below are met:
-
Item is returned within 14 business days of delivery
-
Item is unworn, unwashed, and in original condition
-
Original tags are attached
-
No stains, odors, damage, or signs of wear
Final Sale Items
-
Sale items, accessories, and limited releases are final sale and not eligible for return
Additional Notes
-
Shipping fees are non-refundable
-
Refunds are issued to the original payment method
-
Processing time varies by bank (PayPal refunds are typically instant)
-
A confirmation email will be sent once your return is processed
Return Address
SNXVII
6856 Vinewood St.
Detroit, MI 48208
Please include your order number in both your email and return package to ensure timely processing.